Announcement
Our design studio is open Mon - Fri, excluding UK public holidays. Thanks for stopping by! ~ No Ordinary Emporium®
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Items
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Reviews
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hannahhughes98 on Mar 26, 2024
5 out of 5 starsPerfect little guestbook for our small wedding. Wanted something simple but personalised. Was worried about the blue writing showing up, seller made it a tiny bit darker so it would be readable on the white background. Very helpful, good fast turnaround from order to delivery.
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Tracey on Mar 26, 2024
4 out of 5 starsTook some time to dispatch but arrived safely and items described as advertised. Happy with the books.
Jane responded on Mar 26, 2024
Thank you for your feedback. We are sorry again that Royal Mail delayed the delivery of your items by two working days. We are glad to hear you were happy with your custom made vow books and hope you have a wonderful wedding this summer. Best wishes
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Vicky on Mar 25, 2024
5 out of 5 starsthe quality is outstanding the design we had has exceeded our expectations delivery was spot on date, customer service was exceptional jane responded to any query we had, overall experience fabulous i would most definitely 100% recommend this company 10 stars is more like it thank you Jane
Jane responded on Mar 26, 2024
Thank you so much for your review! Best wishes for your wedding!
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Emily Santos on Mar 16, 2024
5 out of 5 starsThe quality of material used is lovely, thick card - the print is immaculate - even our photo on the inside is perfect - not blurry. The customer service was amazing - I was able to make a few changes before it going to printing - very helpful. We love them - thank you!
Jane responded on Mar 23, 2024
Thank you so much, very best wishes for your wedding <3
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helen on Mar 11, 2024
5 out of 5 starsI was looking for a personalised card to give my son and his now fiancée for their engagement- they love it ! The ordering was seamless with great communication. When the card arrived it was packed carefully and is really good quality . Thank you so much . Would definitely recommend.
Jane responded on Mar 23, 2024
Thank you so much, really appreciate your review.
About NoOrdinaryEmporium
No Ordinary Emporium ®
Shop members
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Jane
Owner, Graphic Desginer
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Steven
Marketer, Curator
Production partners
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Specialist printing
England, United Kingdom
Specialist printing
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Specialist book printing
England, United Kingdom
Specialist book printing
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Specialist printing
England, United Kingdom
Specialist printing
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Specialist printing
England, United Kingdom
Specialist printing
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Wedding Orders
Congratulations on your engagement!
We know there is a lot to do when planning a wedding. To ensure the best possible experience we very strongly recommend leaving *at least* one week between the lattermost delivery date shown on the cart page and the last date you can receive the item. This is incase of any unforeseen events that might happen, which will allow us to help you.
We do not recommend placing an order where there is less than a week between your wedding and the lattermost delivery date.
Our design process
● After receiving your order and the details required to create them, we will work on the design within the processing/dispatch times shown on the product page or your purchases page.
Design proofs and proof revisions
● DESIGN PROOFS - As soon as your design has been created we will send you a digital proof image for you to check over. This is typically a few days before the dispatch date if you have not chosen to add on a Rush Turnaround Option.
● PROOF REVISIONS - Orders are limited to two rounds of minor design changes. Extra rounds of changes will be charged additional fees.
Please note we do not send proofs or previews of greeting's cards.
Dispatch and Delivery
● DESIGN APPROVAL - Once you have approved your design we will prepare the design for printing or provide the digital file. Without approval of the proof, we are unable to print or finalise your order. Orders will be cancelled if we do not hear back from you with your approval of the proof image. We will honour the dispatch date if the proof is approved in good time, however, the dispatch date may be later than shown if approval is received later than normal.
● DISPATCH & DELIVERY- Orders will be dispatched by the date shown, or sooner if you have already agreed to an earlier dispatch or purchased the Rush Turnaround Option. The delivery dates shown are estimated. Please ensure the delivery date is at least one week before your event.
Rush production
We offer a rush production on some products. View the link below for available options. At busier periods some options may not be available. Check with us if your prefered option is not available.
https://www.etsy.com/uk/listing/496587495/rush-my-order
Please copy and paste the link into your browser - or find the Rush options in the 'Options & Upgrades' section of our Etsy store homepage.
The rush option is available Mon - Fri, excluding UK public holidays.
Worldwide shipping / Customs and import duties
We can ship anywhere in the world. Shipping costs can be seen by adding the item to your cart.
We are based in the United Kingdom so please be sure to check our processing times and estimated shipping times for each product listing.
When your shipped item reaches your country it will go through customs to be checked if you need to pay duties and VAT on the imported item.
You will be contacted by the shipping carrier if you need to pay any duties or VAT with details about how to pay them before you can receive your item.
As a seller, we cannot pay any applicable charges for you. Please check your government's website for up to date details.
How does the digital file option work? What kind of card / paper should I use?
We offer most designs as completed digital files. If available the digital option will be on the same listing as the printed version.
We create the design exactly the same as when we print, but supply you with the completed digital file that is ready to print. The digital file is not a template and cannot be edited afterwards.
The turnaround time for digital files is shown in the listing description text. We send a proof to check you are happy with everything before finalising the file. The files are ready at the same time, if you do not want to make any changes.
The estimated delivery times will not change when ordering a digital file.
Best paper:
Table plans: 100lb / 260gsm or foamboard.
Invites/Table/Place Cards: 130lb / 350gsm
Pin Board Maps and their material
● Displaying the foam board on your wall
There are a few ways we suggest -
Placing the foam board in a thin frame without any glass/front that can then be attached to the wall.
Using mirror brackets to hold the foam board onto the wall.
Using a heavy duty clip that is attached to the wall, or then hung with heavy duty cord.
We can also drill holes in all four corners or just at the top to use with a hook for example.
● Pins to use with the foam board map
We offer push pins on the link below that work with our maps.
https://www.etsy.com/uk/listing/649096241/push-pins
Customs information for International Customers
When your shipped item reaches your country it will go through customs to be checked if you need to pay duties and VAT on the imported item.
You will be contacted by the shipping carrier if you need to pay any duties or VAT with details about how to pay them before you can receive your item.
As a seller, we cannot pay any applicable charges for you. Please check your government's website for up to date details.
Legal Information
● Copyright, Reproduction or Re-sale
Legal action will be taken against those who are found to be copying our work or use our work without a commercial license.
The sale of any design seen here does not include the transfer of copyrights of any kind.
Any designs seen or sold by us are not available for reproduction or for resale under any circumstance.
All designs are copyright of Jane Astley and remain my Intellectual Property. All rights reserved.
Please contact us if you wish to discuss a commission or a commercial license.
● Jurisdiction and Applicable Law
The Terms and Conditions of a transaction are governed by the law of England and Wales, and is subject to the exclusive jurisdiction of the courts of England and Wales.
Seller details
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